SALES

5.0

SERVICE

4.5

199 ratings and 114 comments received in the last 90 days.

25 August 2025

There all work really hard as it was a quick handover time due to our busy life style and they fitted their time around us even though it meant they had to work quickly and out of the blue. But was all still done to a very high standard. Very happy

18 August 2025

There were a couple of issues on the day we collected our new car which did fall short of our expectations, however, the team at Group 1 Ipswich were professional and efficient in resolving these and we drove away more than satisfied.

03 August 2025

The staff were very helpful, efficient and courteous, making us feel like valued customers.

02 August 2025

Very helpful all round

30 July 2025

It is our first time buying a BMW, previously was helping boss purchased one at BMW Park Lane. Sales Person keep me inform of the arrangement and update me regularly on documentation, parts and collection. Even out of office hours.

28 July 2025

Lack of ability to answer questions

24 July 2025

Friendly helpful people who try to make your BMW experience a happy one.

16 July 2025

Brilliant! Best car I have had! Fern was amazing with the handover!

12 July 2025

Great experience Megan couldn't do enough for us and was in contact with us the whole way, making sure everything was ok.

09 July 2025

Was so easy and quick

27 August 2025

Professional and helpful

25 August 2025

Staff helpful

22 August 2025

A very friendly and professional service that was able to solve my issues with the minimum of fuss. Sian in the servicing department was particularly helpful.

21 August 2025

Always great

18 August 2025

Very Satisfied.

16 August 2025

As well as checking an outstanding recall the team did a free health check and cleaned my car.

16 August 2025

Service experience was brilliant,Connor had my airbags changed and investigated a slight whistling noise and found exactly what it was to put my mind at ease, on top of that my car was cleaned and I drove away happy, also it didn't cost me a penny :)

16 August 2025

Honest about stuff that couldn't be done ie air con boost

13 August 2025

Good service

13 August 2025

Efficient and helpful service from Roxy who kept me informed of the vehicle's progress

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