SALES

5.0

SERVICE

5.0

222 ratings and 131 comments received in the last 90 days.

12 July 2025

Great experience Megan couldn't do enough for us and was in contact with us the whole way, making sure everything was ok.

09 July 2025

Was so easy and quick

06 July 2025

See 1. above. Fern (Product Genius) was extremely helpful and thorough.

06 July 2025

Really good service, nothing was an issue and always kept updated.

05 July 2025

Very friendly team and all staff very approachable, knowledgeable and professional.

04 July 2025

Megan sorted the whole process smoothly for me, wonderful customer service.

16 June 2025

A very nice environment and no pushy sales techniques. The relaxed car showroom was better than most show rooms I've visited.

14 June 2025

As above. Good staff. Relaxed and knowledgeable.. helpful and non pushy

10 June 2025

A Good salesman who went out of his way to please

08 June 2025

A little wait collecting the car as a lot of the paperwork is online and cannot be done in advance but other ok.

13 July 2025

Always made to feel very welcome at my Ipswich based Group 1 BMW sales and service centre. Great staff who are always very helpful, knowledgeable and friendly

13 July 2025

Service send great videos. You know what's happening. And I even had someone from service help me recently and we had a drive in my car! Other issues I was helped by a young man from services re phone issue. Excellent service all round.

12 July 2025

Have Service Plan & find the video diagnostic check useful.

12 July 2025

Everything was handled good

10 July 2025

Polite and knowledgeable staff. Kept me updated. Car was ready when they said it would. Very thorough inspection and work done to my complete satisfaction

10 July 2025

Helpful polite, first class service.

10 July 2025

I completed an online check in but still had to wait quite a while. Despite booking weeks in advance I was told neither courtesy car or lift into town were available

10 July 2025

Just because no issues

09 July 2025

My needs were attended to in a prompt manner with all the required information

09 July 2025

They always look after me and are lovely to deal with.

Contact us